Remote Support

When it comes to installing and supporting your systems, network devices and software environment, you need precise information and fast answers to complicated questions. Our technical specialists provide expert support, practical answers that helps reduce the complexity of implementing your hardware and software solution.

Apex Solution Partners Remote Support Services offer comprehensive hardware and software support for the following:   

 

  • All end-user systems with Microsoft Windows applications
  • VMware, Microsoft Hyper-V and Citrix products
  • Applications for Microsoft SQL Server, Exchange Server and Small Business Server
  • Data storage device for all storage systems  

ASP technical support experts provide a "One and Done"  support methodology to assist with installation, configuration and software recommendations. With unlimited calls, anyone at your company can contact our remote support as often as needed and receive quick and efficient responses.





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Brief Summary of Our Network Assessment Service

Our network assessment provides your company with an operational, tactical, and strategic review of what’s current within your network environment. Incorporating various open source and proprietary tools, we produce a comprehensive report identifying the strength and vulnerabilities present within your network infrastructure. Using our proven formula enables our technical team or your staff to act on immediately to secure those identified vulnerabilities. We are committed to working with you and your staff through the entire process to ensure deliverables is on-time and a real value-added service to your organization.


To learn more about this and other services, please contact us at 888-959-9889 or     

 

  

 

  

 

 

Save Time and Money with 24/7 Monitoring

Knowing the best way to maintain maximum uptime and limit unexpected downtime is crucial to your business.  Monitoring provides early warnings of system degradation and failures before it threatens your business. Proper monitoring provides your business with a sound solution to address problems in real time, limiting downtime and loss revenue. Our monitored services are designed to provide alerts for degraded operations and failures so the situation can be remedied as quickly as possible.

Monitoring Features: 

  • Network Device Discovery & Inventory
  • Software Distribution
  • Patch Management
  • Asset Management
  • Help Desk Support
  • Computer Configuration
  • Policy Management
  • Security Audit & Enforcement
  • Reporting & Dashboards
  • Administrative Alerts
  • Remote Control
  • Network Alerts
  • Total Support Administration 

 

 

Maintaining a sound monitoring strategy will save time and money for your business


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